Support if you need it:

Who to go to and how to to contact them.

Fire Fighters Charity

Phone: 01256 366566 24/7

Crisis Line: 0300 373 0896

Email: info@firefighterscharity.org.uk

The Fire Fighters Charity is there for all members of the fire service community. The charity assists firefighters, Control and FRS staff and their families by providing:

  • Bereavement support
  • Rehabilitation
  • Physiotherapy
  • Nursing
  • Psychological support services.

Samaritans

Helpline: 116 123 (Open 24 hours a day, 365 days of the year)

A registered charity offering you a safe place for you to talk any time you like, in your own way.

People who have been suicidal have often said it is a relief to talk about thoughts they are experiencing. Just being there to listen and showing you care can help. If they want to talk to someone else about how they are feeling, they can call Samaritans.

PAPYRUS debrief service

PAPYRUS’s suicide prevention helpline, HOPELINE247 supports young people who are experiencing thoughts of suicide, or those concerned for them. The charity also supports anyone who has had an experience with suicide and would like to talk it through with a trained professional.

PAPYRUS works directly with first responders, doctors, nurses, police, counsellors, teachers, pastoral staff and more via its helpline, HOPELINE247.

Anybody can access its debrief service and are encouraged to get in touch after they’ve had an encounter with suicide.

To debrief with one of our suicide prevention advisers, call HOPELINE247 on 0800 068 4141, text 88247 or email pat@papyrus-uk.org 24 hours a day, 365 days a year.

Grenfell NHS Health and Wellbeing Service

Website: https://grenfellwellbeing.cnwl.nhs.uk/

Phone: 020 8637 6279 (everyday, 0800 to 2000)

Overnight (from 2000) you can call the CNWL Single Point of Access for telephone support: 0800 0234 650.

To reduce the psychological, social and emotional impact of trauma and loss related distress as a result of the fire.

Supporting people on a journey of recovery where they are able to better self-manage their distress and have improved emotional resilience. The easiest way to access the service is to complete the self referral form. Email: grenfell.wellbeingservice@nhs.net

James Place

Website: www.jamesplace.org.uk

Phone: 020 3488 8404

James Place is a charity dedicated to providing life-saving treatment to men experiencing suicidal crises. With centers in Liverpool, London and Newcastle, they offer free, professional and compassionate support tailored to each individual's needs. Their mission is to prevent suicide by ensuring that help is available to men in distress, creating a safe space for them to talk and receive therapy. For more information, visit James Place.

Shout 85258

Text: 85258

Shout 85258 is a free, confidential and anonymous text support service. You can text from wherever you are in the UK.

Walk&Talk999

Website: walkandtalk999.co.uk

Email contact (not 24 hours): walkandtalk999@hotmail.com

The Walk and Talk initiative is a weekly men's health walking group that encourages male Fire and Rescue and emergency services colleagues (both current and retired) to utilise peer engagement to discuss any struggles or general daily mental health they may have. There are a number of walks that start in different locations around London - see the website above for the latest information on walks in your area, and contact details. Walk leaders are not trained counsellors so will not offer any advice, but we are able to offer support during or after the walks and can sign post to other services as necessary.

Chaplaincy

Guy’s and St Thomas’ Hospital Trust provide the London Fire Brigade with a multi-faith chaplaincy service. It comprises a chaplaincy team leader and a team of chaplains drawn from the major world faiths. The service is available 24/7 and they can speak on the phone within 20 minutes.

The Chaplaincy Service provides:

  • Pastoral support to members of staff on an individual and confidential basis
  • Advice and support for funerals
  • The conduct of funeral services
  • Advice about faith issues to individual members of staff and managers to assist service delivery and employment requirements.

The multi-faith and belief chaplaincy can be contacted by phone or via email, chaplains@gstt.nhs.uk or 0207 1887188. The Head of LFB chaplaincy is Revd Canon Mia Hilborn.