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This is the place to let us know about things that are not an emergency. 

In an emergency you should always call 999. This is an administrative mailbox which is only monitored during office hours, Monday to Friday, 09.00 – 17.00.

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Why are you contacting us?
Your name and email address
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We need details of the premises or business you're contacting us about.

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Compliments and complaints

We work closely with the communities we serve to make London a safer place to live, work and visit. We want to find out if we are giving the best service we can. To make sure everyone is treated fairly, please select the box that describes you best. You don't have to complete this information but it will help us if you do.

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If you would like us to respond to your comment please provide contact details below. Without a name and address or email address we will not be able to respond.

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General enquiries and non-emergency assistance

Our switchboard service is available Monday to Friday 8.30am -5pm.

020 8555 1200

London Fire Brigade Head Office

169 Union Street, London, SE1 0LL

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