The Brigade’s 999 Control Officers gave vital fire survival guidance to keep residents safe before firefighters rescued them from a flat blaze on Wick Road in Hackney.
The residents of two flats on the first floor of a block of flats were unable to leave their property and the Brigade’s 999 Control officers gave vital fire survival guidance until crews arrived.
The vital fire survival guidance included telling the occupants to move away from the fire, block underneath the entry door to the flat to stop the smoke entering and to open a window. The Control officers remained on the phone until firefighters arrived.
Firefighters quickly tackled the small fire in the first floor lobby. Fire crews then safely led one man from a flat, and a women and five children from a neighbouring property, to safety via an internal staircase.
Around 20 residents evacuated the building before the Brigade arrived while a number of other residents safely remained in their flats.
The Brigade was called at 1803 and the incident was under control by 1925. Fire crews from Homerton, Bethnal Green and Leyton fire stations were at the scene.
The cause of the fire is under investigation by the Brigade and the Metropolitan Police Service.