Last updated: 07/01/2022, 3:26 PM

BUPA ordered to pay record amount for fire safety failings after death of care home resident

06/01/2022 09:00
Lewisham
Safety warnings

A care home business run by private health and care provider BUPA has been ordered to pay a record £1.04m after a resident died in a fire while smoking at one of its care homes.

BUPA Care Services (ANS) Ltd was fined £937,500 for fire safety failings and ordered to pay £104,000 prosecution costs at Southwark Crown Court yesterday. It is the highest ever fine for fire safety breaches in the UK.

London Fire Brigade brought the prosecution against BUPA under the Regulatory Reform (Fire Safety) Order after it was called to the blaze at the Manley Court care home on John Williams Close in Brockley in March 2016.

Cedric Skyers, a 69-year-old wheelchair user at the home, died in a fire whilst smoking unsupervised in a shelter in the garden of the home. A care assistant saw the fire from a first-floor window and called 999 before staff attempted to put the fire out, but Mr Skyers sadly died from his injuries.

A subsequent investigation found that although a smoking risk assessment had been carried out for Mr Skyers, it did not assess his use of emollient creams, which can be flammable if allowed to build up on skin, clothing or bedding.

Additionally, apparent burn marks indicative of previous incidents were found on Mr Skyers’ clothing after his death, something which care home staff said they had not been aware of. They said that if they had been, they would have ensured more regular checks were made when he was smoking.

The Brigade brought the case as there had been a failure on BUPA's part to comply with fire safety duties which placed Mr Skyers and other residents at risk of death or serious injury in case of fire.

BUPA pleaded guilty to contravening Article 11 (1) which relates to the management of fire safety measures. Specifically, it accepted that it had failed to:

  • ensure staff understood the risks from the use of emollient creams;
  • warn residents using paraffin-based products not to smoke, or, require precautions to be taken such as the use of a smock or apron;
  • instruct staff not to leave a resident using paraffin-based products smoking unsupervised; and
  • carry out an individual smoking risk assessment of the resident as normal with the control measures in place 

The Brigade’s Assistant Commissioner for Fire Safety, Paul Jennings, said: “This case is an absolutely tragic example of what the devastating consequences of failure to comply with fire safety regulations can be.

“There are a number of measures which the home could have put in place to mitigate the fire risk which Mr Skyers’ limited mobility, emollient cream use and smoking posed – but none of these were implemented.

“Mr Skyers’ family should rightly have been able to trust that he would be safe in a care home, when sadly the opposite was true.

“Such a large fine highlights the seriousness of BUPA’s failure to protect a vulnerable resident in its care.

“If there can be anything constructive to come from this, we hope that it will be that anyone who has a legal responsibility for fire safety in a building – whether as a landlord, property manager, care home provider or any other setting -  takes note and makes sure they are complying with the law.

“I would like to thank my fire investigators, fire safety inspectors and the Brigade's legal team which has worked tirelessly on this harrowing case for more than five years.”

If you are a responsible person, landlord, business or building owner, you can find out more about the Regulatory Reform (Fire Safety) Order. 

Read our advice on the safe use of emollient and skin cream.

Full list of penalties

BUPA Care Services (ANS) Ltd was sentenced at Southwark Crown Court yesterday (Wednesday 5 January) after being charged with contravening Article 11 of the Fire Safety Order, as detailed above.

The company has been fined £937,500 and ordered to pay the Brigade’s costs of £104,425.42.

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